Jete99 Privacy Policy – Our Commitment to Protecting Your Information

1 Introduction

Jete99 places your privacy above all else. This Privacy Policy explains what information is collected when you use the jete99 website and app, how it is stored, and the purposes for which it is used.

We believe that users own their own data. jete99 uses information solely to improve our services and meet legal obligations. This policy has been developed in accordance with Bangladesh's data protection laws and international standards.

If you have any questions or concerns, please reach out to us directly. We are always ready to respond with full transparency.

2 What Information We Collect

Jete99 collects information through three methods:

Information Provided Directly: Information you provide directly when registering, logging in, or using our services, such as:

• Name & Date of Birth
• Email Address & Mobile Number
• Current Address
• National ID or passport information (for KYC verification)
• Payment method details (not full card numbers)

Automatically Collected Information: Information collected automatically while using the platform:

• IP Address & Device Information
• Browser Type & Operating System
• Session duration and page visit history
• Transaction History & Gaming Activity

Information Received from Third Parties: Information received from payment providers or identity verification services, used solely for verification purposes.

3 Use of Information

Jete99 uses the information collected for the following purposes:

• To create and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To verify identity and prevent fraud.
• To provide customer support and resolve complaints.
• To inform you of relevant promotions and offers (with your consent).
• To improve the security and performance of the platform.
• To comply with legal and regulatory obligations.
• To operate our responsible gaming programs.

Your information is never sold to advertisers or used for any unauthorized purpose.

4 Data Sharing & Disclosure

Jete99 may share information in the following limited circumstances:

Your information is not shared with third parties for any reason beyond those stated above. All partners operate under strict confidentiality agreements.

5 Cookies & Tracking Technologies

The jete99 website and app use cookies and similar technologies. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand and improve how the platform is used.

Non-essential cookies can be disabled through your browser settings. However, some features may not function properly as a result.

6 Security Measures

Jete99 has implemented multiple layers of security to keep your information safe:

• SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security on your account.
• Firewall & DDoS Protection: Server-level security.
• Regular Security Audits: Testing by third-party security experts.
• Staff Training: Regular staff training on data protection.
• Access Control: Only authorized personnel have access to restricted information.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

7 Your Rights

Every registered user at jete99 enjoys the following rights:

• Right to Access: You can view all information jete99 holds about you.
• Right to Rectification: You may correct any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You can receive a copy of your data.
• Right to Opt Out of Marketing Communications: You can opt out of promotional emails.

To exercise these rights, please contact our support team. We aim to respond within 30 days.

8 Data Retention Period

How long jete99 retains your data depends on the type of information and applicable legal requirements:

• While account is active: for the entire duration of activity.
• After account closure: minimum 5 years (legal obligation).
• Transaction Records: 7 years (as required by financial regulations).
• Cookies & Session Data: until end of session or a maximum of 1 year.

Once the retention period ends, data is securely deleted or anonymized.

9 Protection of Minors' Data

Jete99 strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect any personal information from minors.

If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

10 Privacy Policy Updates

Jete99 may update this Privacy Policy as needed. For significant changes:

• You will be notified at least 14 days before any changes take effect.
• Details will be sent to your registered email.
• A prominent banner notice will be displayed on the platform.
• The "Last Updated" date at the top of the page will be revised.

Continued use of the platform after changes are made will be considered acceptance of the updated policy.

11 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Support Ticket: Submit via your account dashboard

We may take up to 30 business days to respond to formal data protection requests. General inquiries are typically answered within 24–48 hours.